Privacy Policy

Hedone LLC - PRIVACY POLICY

Effective Date: July 24, 2025
Last Updated: July 24, 2025

1. INTRODUCTION

Hedone LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dating and social networking service.

2. INFORMATION WE COLLECT

Information You Provide

  • Registration Data: Name, email, age, location, phone number
  • Profile Information: Photos, descriptions, preferences, lifestyle interests
  • Communication Data: Messages, chat logs, shared media
  • Verification Data: Government-issued ID, photos for identity verification
  • Payment Information: Credit card details, billing address (processed by third-party providers)

Information Collected Automatically

  • Device Information: IP address, device type, operating system, browser type
  • Usage Data: Pages viewed, features used, time spent, click patterns
  • Location Data: Approximate location based on IP address or precise location if permitted
  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience

Information from Third Parties

  • Social Media: If you connect social media accounts, we may receive basic profile information
  • Verification Services: Information from identity verification providers

3. HOW WE USE YOUR INFORMATION

Primary Uses

  • Provide and maintain our Service
  • Create and manage your user profile
  • Facilitate connections with other users
  • Process payments and subscriptions
  • Communicate with you about the Service
  • Provide customer support

Secondary Uses

  • Improve and personalize the Service
  • Conduct research and analytics
  • Ensure safety and security
  • Prevent fraud and abuse
  • Comply with legal obligations
  • Enforce our Terms of Service

4. HOW WE SHARE YOUR INFORMATION

With Other Users

  • Profile information you choose to make visible
  • Messages and content you send to specific users
  • Activity status and last active information

With Service Providers

  • Payment processors for subscription billing
  • Cloud storage providers for data hosting
  • Analytics services for usage insights
  • Identity verification services
  • Customer support platforms

Legal Disclosures

We may disclose your information when required by law or to:

  • Comply with legal process or government requests
  • Protect our rights, property, or safety
  • Investigate potential violations of our Terms
  • Prevent fraud or security threats

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. DATA RETENTION

  • Active Accounts: We retain your information while your account is active
  • Deleted Accounts: Most data is deleted within 30 days of account deletion
  • Legal Requirements: Some information may be retained longer for legal compliance
  • Safety Records: Reports of abuse or safety violations may be retained indefinitely

6. YOUR PRIVACY RIGHTS

Access and Control

  • View and download your personal data
  • Update or correct your information
  • Delete your account and associated data
  • Control profile visibility and information sharing

Communication Preferences

  • Opt out of marketing communications
  • Adjust notification settings
  • Control who can contact you

Location Services

  • Enable or disable location sharing
  • Control location-based matching features

7. DATA SECURITY

Security Measures

  • Encryption of sensitive data in transit and at rest
  • Regular security audits and penetration testing
  • Access controls and employee training
  • Secure data centers and infrastructure

Your Responsibilities

  • Use strong, unique passwords
  • Keep your account credentials confidential
  • Log out of shared devices
  • Report suspicious activity immediately

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard Contractual Clauses
  • Adequacy decisions by relevant authorities
  • Other legally recognized transfer mechanisms

9. CHILDREN'S PRIVACY

Our Service is exclusively for adults 18 years and older. We do not knowingly collect information from anyone under 18. If we learn we have collected such information, we will delete it immediately.

10. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have additional rights including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your rights

To exercise these rights, contact us at hello@hedoneapp.com.

11. EUROPEAN PRIVACY RIGHTS (GDPR)

If you are in the European Economic Area, you have additional rights including:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Our lawful basis for processing includes:

  • Consent for profile creation and matching
  • Contract performance for providing services
  • Legitimate interests for safety, security, and service improvement

12. COOKIES AND TRACKING TECHNOLOGIES

Types of Cookies We Use

  • Essential Cookies: Required for basic service functionality
  • Performance Cookies: Help us understand how users interact with our service
  • Functionality Cookies: Remember your preferences and settings
  • Advertising Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings, but disabling certain cookies may limit Service functionality.

13. THIRD-PARTY SERVICES

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those services, and we encourage you to review their privacy policies.

14. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically. We will notify you of significant changes by:

  • Posting the updated policy with a new effective date
  • Sending email notifications for material changes
  • Displaying prominent notices within the Service

15. CONTACT US

For privacy-related questions or requests:

For California residents: You may also contact us at the above information to exercise your CCPA rights.

For EU residents: You may also contact your local data protection authority if you have concerns about our data practices.